You may return all undamaged items purchased at Wholesale Gifts R Us within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 20 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item. The following items may not be returned:
All damage claims must be filed in writing via fax or email within 3 business days of the gift being received. NO exceptions.
If for any reason the recipient or purchaser is unhappy with a gift they may certainly return it.
1. If the gift is simply not wanted, or the customer is not satisfied they may ship it back to us at their own expense and receive a partial and in some cases a full refund. The refund is based on the gifts perishability and condition upon being returned. The gift must be unopened and un tampered with.
2. If the gift is damaged: We will call tag the original gift and either ship a new one or refund the gift in full. However if we can not call tag the gift no refund or credit will be offered.
Retrieving the gift is the only way we have of verifying the damages and placing a claim with Shipper. Ship authorized returns to the following address:
Meier Enterprises
c/o Margaret Meier
8145 Penway St.
Indianapolis,In 46226 For questions regarding our return policy please contact us at returns@wholesalegiftsrus.com or 1-877-524-4387. | 
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